Shipping policy
Shipping & Return Policy – Zoosta.store
At Zoosta.store, we are committed to providing a smooth and reliable shopping experience for our customers. Please review our shipping and return policy below.
Shipping Policy
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Orders are processed within 1–3 business days after confirmation.
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Delivery typically takes up to 7 business days, depending on your location.
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You will receive tracking details (if available) once your order has been shipped.
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Delays may occur due to unforeseen circumstances such as weather, holidays, or logistics issues, but we will keep you informed.
Return Policy (5-Day Return Window)
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We offer a 5-day return policy from the date of delivery.
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To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
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Returns will not be accepted for damaged or used items unless received defective.
Return Process
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To initiate a return, please contact us at zoostastore@gmail.com within 5 days of receiving your order.
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Include your order number and reason for return in your email.
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Once your return is approved, we will provide further instructions.
Refunds
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Refunds will be processed after the returned item is received and inspected.
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Approved refunds will be issued to the original payment method within a few business days.
Contact Us
For any questions or support, feel free to reach out:
📧 Email: zoostastore@gmail.com
Thank you for shopping with Zoosta.store!